* Download times will vary depending on your internet speed.
* Please allow up to 2+ hours for the SD download and up to 5+ hours for the HD download.
* Please allow 5-7 business days for DVD's to ship.
* For any defected merchandise we offer a no hassle return policy.
* For any problems that occur with a purchase you have made email support@intriguefilms.com.
* Thank you for your business!